Attention: Lumicera patients may be affected by the recent Change Healthcare cyberattack. Most pharmacies submit a prescription claim electronically and Change Healthcare is the electronic processor Lumicera uses to send your claim to your payer.

Change Healthcare’s notice about this incident can be found here: www.unitedhealthgroup.com/newsroom/2024/2024-04-22-uhg-updates-on-change-healthcare-cyberattack.html. You may also call Change Healthcare at 1-866-262-5342 for any questions about this event.

Additionally, Change Healthcare has created a new website changecybersupport.com/ where you can learn about credit monitoring and identity theft protection for up to two years.

While we do not know what data was lost in the attack, it likely includes information found on a health claim, like name and date of birth.

CHC is also sharing this website link (called a substitute notice) with additional resources in the Reference Guide for any individual who believes they may be impacted or who may have questions. The link is https://www.changehealthcare.com/hipaa-substitute-notice.

We will continue to monitor and share information as it becomes available. 

Thank you.